Mindbody Transition

Starting Monday, March 31st, students will no longer use Acuity to book classes; they will use Mindbody instead.

Note: All future classes previously booked through Acuity (that take place on March 31st and onward) must be rebooked through Mindbody. More on that in Step 4 below!

Here we explain how to access your Mindbody account and book classes. For those of you who have scheduled with us before, you must take these steps.

***PLEASE*** Read through this entire page, maybe even twice, so that you don’t miss any important notes that affect how you access your TBY Yoga classes and services. Your careful attention to this email will help us (and you) a whole lot! Please carve out 15 minutes to get set up and acquainted.

Thank you so much in advance.

Step 1: Set up your Mindbody account by resetting your password.

• Go to TBY Yoga’s Mindbody website
• Enter the SAME email address you had been using to schedule classes with us through Acuity and click Continue.
• Then, click the Forgot password hyperlink. You’ll be prompted to enter your email address again and then click Send Link.
• You will receive an email with a hyperlink to set a new password. Follow the link to complete the process of setting a new password.

NOTE: If you use Mindbody for booking with other studios, resetting your password here will also change your Mindbody password for the other studios you book with (if you use the same email address for your login.) Take note of your new password and use it for your other Mindbody studio login(s) as well.

Step 2: Get set up with the Mindbody app.

• Download the Mindbody app on your mobile device:
  • Mindbody for Apple/iPhone
  • Mindbody for Google/Android
• Login to the app with the email address and password you used in Step 1 by clicking Profile (in the lower right corner), and then click Login or Create an Account.
• Once you're logged in, get acquainted with using the app. Try searching for TBY Yoga and Adding us to your Favorites by clicking the <3. View our class schedule and pricing. See what’s under your Profile (i.e., schedule, passes, activity).

NOTE: While you can book In-Person classes using the app, you cannot book Livestream classes using the app. More on booking livestream classes in Step 4 below.

Step 3: Get acquainted with scheduling through the TBY Yoga website.

You may choose to schedule directly through the Mindbody app, and that’s great! But if you prefer to use a browser -OR- if you are scheduling Livestream classes, use the TBY Yoga website. (Livestream classes cannot be booked through the Mindbody app.)

On our Yoga Classes page, you can schedule a class, login or register for an account, and purchase a membership or class packs.

Step 4: Schedule your classes (and/or Reschedule future booked classes). 

• Reschedule Future Booked Classes: Any classes that you booked through Acuity that take place on March 31st and onward must be rescheduled using Mindbody. If you used a class pack to book these classes, these classes have been added back to your class pack. Again, please rebook your classes that take place on March 31st and onward through Mindbody.  
• Schedule In-Person Classes: You can do this through the Mindbody app or through the TBY Yoga website.
• Schedule Livestream Classes: You can do this ONLY through the TBY Yoga website (not the Mindbody app.) Read below for detailed instructions for booking and attending livestream classes (it won’t be through Zoom anymore!)

NOTE: If you have a class package with us or if you’re a monthly member, you will see this has magically transitioned over from Acuity to Mindbody. You should see this in your Profile on the Mindbody app, as well as on the TBY Yoga Mindbody website. There will be no interruptions with your class package or monthly membership. YAY!

Bonus Info: Registering & Attending Livestream Classes

1. Go to our website www.tbyyoga.com, and click on our Yoga Classes page.
2. Select your Livestream class by clicking Sign Up. (This takes you to the Mindbody login after following the steps above. You'll pay for class here or use your current class pack or membership.)
3. Click Confirm, and you'll see a message that says "Checkout is complete."
4. You will NOT receive a confirmation email, but you can tap on your initials in the upper right-hand corner and select Schedule to see the classes for which you’re registered.
5. Thirty minutes before your livestream class, you’ll receive an email with the link for your class.
6. Open the email and click the link to join the class from your smartphone, tablet, or laptop.

NOTE: We no longer use Zoom for livestream classes. To register or attend livestream classes, follow the steps above. You will NOT use the Mindbody app to register nor attend livestream classes. If you have any questions, please text 773-706-2833 or [email protected].